Mastering Rational ClearQuest Administration - This course examines planning and implementing defect and change request tracking processes, customizing Rational ClearQuest to facilitate these operations, and administering the ClearQuest system.

Course Length: 3 day

Course Approach: Lecture, discussions, hands-on labs

Skill level: Intermediate

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This course provides training for administering and customizing Rational ClearQuest. It examines planning and implementing defect and change request tracking processes, customizing Rational ClearQuest to facilitate these operations, and administering the ClearQuest system. This course is recommended for new Rational ClearQuest administrators or system architects who want to learn to manage the defect and change tracking process with Rational ClearQuest.

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Upon completion of the course, participants should be able to:

Plan and implement defect and change tracking processes.
Understand the structure of ClearQuest schemas and packages.
Use ClearQuest to track defects and change requests.
Customize ClearQuest with ClearQuest Designer.
Develop automation processes using ClearQuest API functions.
Administer ClearQuest user and group accounts.
Understand the functionality of ClearQuest Web and ClearQuest e-mail subsystems.
Administer a ClearQuest system including installation, upgrade, import, export, and integration.

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Module 1: The architecture of Rational ClearQuest
Module 2: Planning and implementing defect and change tracking processes
Module 3: Using Rational ClearQuest to submit change requests, modify existing records, run queries, create charts, and generate reports
Module 4: Understanding ClearQuest schemas and packages
Module 5: How to use the Rational ClearQuest Designer to customize the defect and change tracking process
Module 6: How to use the Rational ClearQuest Designer to customize fields and forms
Module 7: How to use hooks and scripts to enhance the defect and change tracking mechanism
Module 8: How to call ClearQuest API functions in external application programs
Module 9: ClearQuest system requirements and how to deploy and install Rational ClearQuest
Module 10: How to manage user and group accounts in ClearQuest
Module 11: How to use ClearQuest Web and ClearQuest e-mail subsystems
Module 12: How to perform import and export operations in ClearQuest
Module 13: How to integrate ClearQuest with other Rational Software products such as Rational ClearCase, and with third party products such as Microsoft Project 2000.
Appendix A: ClearQuest UNIX command line interface

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This course is recommended for new Rational ClearQuest administrators or system architects who want to learn to manage the defect and change tracking process.

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This methodology course lays the foundation for the following products: